Privacy Policy

Last updated: February 20, 2026

Ekly ("we", "us", or "our") operates the Ekly platform at ekly.ai and the Ekly application at app.ekly.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name, email address, and profile information
  • Organization and team membership details
  • Billing and payment information (processed securely via Stripe)
  • Authentication data managed through our identity provider (WorkOS)

Content & Usage Data

When you use our video editing tools, we collect:

  • Videos, images, audio files, and other media you upload
  • Project data including timelines, overlays, and editing history
  • AI-generated content created through our platform
  • Usage patterns, feature interactions, and session data

Automatically Collected Information

  • Device type, browser type, and operating system
  • IP address and approximate location
  • Pages visited, actions taken, and time spent on the platform
  • Referral source and search terms

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our video editing services
  • Process your transactions and manage your subscription
  • Render and export your video projects
  • Power AI-assisted features such as image generation, transcription, and voice synthesis
  • Send service-related communications and updates
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. Third-Party Services

We work with trusted third-party services to deliver our platform. These providers only access your data as necessary to perform their functions:

  • Cloud Infrastructure: Amazon Web Services (AWS) and Google Cloud Platform (GCP) for hosting, storage, and compute
  • Authentication: WorkOS for secure sign-in and organization management
  • Payments: Stripe for payment processing — we never store your full card details
  • AI Services: Google (Gemini), OpenAI, ElevenLabs, and Deepgram for AI-powered features
  • Analytics & Error Tracking: Sentry for application monitoring and error reporting
  • Email: Amazon SES for transactional email delivery

4. Data Storage & Security

Your data is stored on secure servers provided by AWS (EU-Central-1 region) and Google Cloud Platform. We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure authentication with HTTP-only cookies and JWT tokens
  • Regular security audits and monitoring
  • Access controls and least-privilege principles

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain your authentication session
  • Remember your preferences (e.g., theme settings)
  • Analyze site traffic and usage patterns
  • Improve our services and user experience

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our services.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you our services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hello@ekly.ai